Services We Offer
From drop-offs to on-site support, we have a solution that fits your needs and budget.
Don’t waste time taking your computer to a repair shop when our experienced technicians can come to you.
On-demand support is available by phone or over the Internet for the fastest turnaround possible!
Around the clock monitoring and system optimization keep your business infrastructure in prime condition.
Removal of malicious software and potentially unwanted programs from your Windows or Mac device.
Why Choose us?
We want to build a partnership built on trust
When you choose OnSite Computer Service, our experienced technicians will provide the quality support that you expect and deserve. This is why we guarantee your satisfaction. If one of our experienced technicians is unable to properly resolve the issue or provide a proper resolution, you will not be charged for the service call.
If for any reason your issue returns within 7 days, please contact us immediately and we will work to resolve the issue to your satisfaction. All we ask is that you pay for the trip charge if it is outside of the Wilmington city limits.
Because computer and IT problems are complex, and we cannot guarantee how long it will take to fix; we offer two additional assurances. Any services performed in under 30 minutes will be billed at half the hourly rate
Any single device incident (does not include devices that affect multiple users i.e. servers, routers, and printers) that takes longer than 3 hours to service will not be billed past that time.
% Satisfaction Guaranteed!
No Fix, No Fee
Day Service Guarantee
If it ain't fixed, we'll take a 2nd look
Minute Billing Increments
a 20 minute service call = 1/2 hr NOT 1hr
Hours Max Charge
Even if a single issue takes longer than expected, you will NEVER be overcharged.